TIffix>Faq

Frequently Asked Questions

1. What subscription plans do you offer?



We offer flexible subscription plans to suit your needs:

• Monthly (2 times/day):
  • Premium: ₹3,499
  • Classic: ₹2,999
• Monthly (1 time/day):
  • Premium: ₹1,999
  • Classic: ₹999
• Weekly Plan (1 week only): ₹999

2. What is the difference between Premium and Classic plans?

• Premium Plan: Includes premium-quality ingredients, a more diverse menu, and additional customization options.
• Classic Plan: Includes standard, wholesome meals prepared with high-quality ingredients at a budget-friendly price.

3. How do I subscribe to a plan?

You can subscribe by visiting our website, selecting a plan that suits your needs, and completing the checkout process with your payment details.

 

4. Can I change my subscription plan after subscribing?

Yes, you can change your subscription plan if you request the change 48 hours before the start of the subscription period. Contact us at [Your Support Email/Phone] for assistance.

5. What is the cancellation policy?

• Cancellations are allowed if requested 48 hours before the subscription start date.
• Once the subscription period begins, cancellations are not permitted.
  For full details, refer to our Cancellation & Refunds Policy.

6. Will I get a refund if I cancel my subscription?

• If you cancel 48 hours before the start of the subscription period, you are eligible for a full refund.
• Refunds are not provided for cancellations after the subscription period begins.
  For more information, see our Cancellation & Refunds Policy.

7. How are meals delivered?

• Meals are delivered to the address you provide during subscription.
• Delivery timing depends on the plan selected (once or twice daily).
• Please ensure someone is available to receive the delivery.

8. Can I customize my meals?

• Customization options are available for Premium Plans. You can inform us of your preferences or dietary restrictions while subscribing or contact us at [Your Support Email/Phone].
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9. What if I have allergies or dietary restrictions?

• Please notify us of any allergies or dietary restrictions at the time of subscription. We will do our best to accommodate your needs.

   

10. What payment methods do you accept?

We accept all major payment methods, including:

• Credit/Debit Cards
• UPI
• Net Banking

All payments are processed securely through third-party gateways.